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LED screen fault symptoms: causes and what to do

Most LED screen faults can be recognised by their symptom: a dark area usually points to a power supply or receiving card, flicker to a cable or setting, and a line or wrong-coloured row to a module or ribbon cable. The table below lists the most common symptoms, likely causes and the first checks you can do yourself. The final diagnosis is made on site by measurement; besides LED screens, ARLEDSCREEN also repairs LCD advertising displays, kiosks and menu boards.

Short answer: Most LED screen faults can be recognised by their symptom: a dark area usually points to a power supply or receiving card, flicker to a cable or setting, and a line or wrong-coloured row to a module or ribbon cable. The final diagnosis is made on site by measurement.

Technicians checking modules and cabling on the back of an LED screen

Part of the screen is black

If a cabinet-sized rectangle is dark, the cause is usually that cabinet's power supply or receiving card. If every cabinet after one point is dark, the data cable chain may be broken. If a single module is out, the module or its ribbon cable has failed.

Flicker, lines and wrong colours

Flicker usually comes from a loose data or power cable, a weakening power supply or receiving card settings; flicker seen only on camera is linked to a low refresh rate. Horizontal or vertical lines and a single row in the wrong colour (for example a row stuck red) usually come from the module driver IC, a ribbon cable or a receiving card port.

The screen will not turn on

First check the breaker, the power line and the video source (PC or media player). On synchronous screens, the screen shows nothing when the PC is off. If these are fine, the sending card, power supplies or software settings need checking.

Moisture, lightning and surges

Outdoors, worn gaskets let moisture in, causing oxidised modules and dark patches. Lightning and power surges mostly damage power supplies, receiving cards and connections. Have the screen checked before switching it on again to avoid further damage.

LCD, kiosk and menu board faults

On LCD advertising displays, touch kiosks and digital menu boards the most common symptoms are no picture, an unresponsive touch screen, power board failures and connection problems. Send the brand and model with a photo or video of the fault; we will make a remote pre-diagnosis and plan the survey.

LED screen fault symptoms and likely causes
SymptomLikely causeFirst checkWho
Cabinet-sized dark areaPower supply or receiving cardSend a photoTechnician
Everything after one point is darkData cable chainCable connectionsTechnician
Single module outModule or ribbon cableSend a photoTechnician
FlickerLoose cable, power supply, card settingsSend a videoTechnician
Line or a row stuck redDriver IC, ribbon cable, card portSend a photoTechnician
Screen will not turn onBreaker, power, source, sending cardBreaker and video sourceYou

Part of my LED screen is black. What should I do?

Restarting is not a lasting fix. Take a photo of the dark area and send it to +90 530 507 88 34 on WhatsApp. Cabinet-sized dark areas usually come from a power supply or receiving card and are fixed by replacing the part.

How much does LED screen repair cost?

We do not publish fixed repair prices; the cause and parts differ on every job. The price is given in a written quote after pre-diagnosis and survey.

How often should an LED screen be maintained?

It depends on use. On outdoor screens, regular checks of gaskets, cables and connections reduce moisture faults. Maintenance scope and frequency are stated in the written quote; ARLEDSCREEN offers a 2-year warranty and 5 years of free technical service.

Do you repair scrolling text signs and digital screens?

Yes. We repair LED screens, LCD advertising displays, kiosks and menu boards. For scrolling text signs, share the brand and control card and we will assess service and spare-part fit.

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Let's diagnose the fault together

Send a photo or short video of the symptom on WhatsApp; we will make a remote pre-diagnosis and prepare the survey and repair quote.

Published USD prices for 12 panel models (e.g. P1.25 GOB 115.06 USD) are on our price list. VAT included; freight/installation excluded; no free shipping.

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